One minute · Nine taps

Tell us what breaks.

This is not a form to keep you out. Nine quick questions, about a minute, so we do not walk into our first conversation cold.

Nothing here replaces a face-to-face. It is so you do not have to repeat yourself when we talk.

Tick as many as apply — most of these take more than one answer.

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01Which job in your week would you most like to never do again?

Invoicing and chasing payment Quoting, proposals and paperwork Booking, scheduling and reminders Reporting and month-end closes Data entry, or copying between two systems Answering the same customer questions

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02How does that get done today?

By hand in a spreadsheet Typed from one system into another Someone checks it and copies it across A rule someone remembers to follow Already automated, but it breaks and we do not trust it Outsourced to a person or a service

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03When it goes wrong, how do you usually find out?

A customer tells us A staff member notices At month-end, when the numbers do not match Someone checks it by hand, routinely Much later — we are not sure we would know We have alerts that tell us

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04What have you already tried?

Nothing yet A tool or subscription we bought and stopped using Using AI ourselves to write or draft A script, macro or automation someone built An agency, freelancer or consultant We built something in-house and it still runs

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05Who else would have to change how they work, for this to stick?

Just me My team My team and how we share information Everyone, including people outside the team Our customers or suppliers Nobody — it is contained

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06How does your team use AI today?

Everyone is on their own — no idea what the others do A few use it daily, the rest do not We all have accounts, but no shared way of working We have shared prompts or templates people reuse One agreed tool, and someone keeps it tidy Honestly, we do not use AI yet

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07What has stopped you from fixing this already?

We are not sure we can trust what AI produces We would not know if it is actually working If it broke something, we could not undo it We do not know where our data would go Nobody would be responsible when it is wrong It would be a black box we cannot see into

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08If this went live tomorrow, what would you need to see first?

Proof it matches what we already know is right A single switch to stop it A person signing off before anything goes out A log of everything it did, that we can read A way to undo anything it changes Nothing — we would just try it

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09How would you know it was working?

Time back in the week Fewer mistakes and less redoing work Faster turnaround for customers Cost per job We would ask the team how they feel about it Honestly, we would not know what to measure

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Where do we reach you?

A name and an email is all we need — nothing else here is required.

Name

Work email

Organisation (optional)

How should we reply?

Tick any that suit — one is enough. We will only use it to answer this enquiry.

Email — the address above WhatsApp Telegram

Your WhatsApp number, with country code

Your Telegram number or @username

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